Dear swedish friends, when you communicate with Chinese, keep in mind that:
• Nonverbal messages and gestures may be as important as what is said;
• Status and identity may be communicated nonverbally and require appropriate acknowledgment;
• Face-saving and tact may be important, and need to be balanced with the desire to communicate fully and frankly;
• Building a good relationship can contribute to effectiveness over time;
• Indirect routes and creative thinking are important alternatives to problem-solving when blocks are encountered.
To conclude simply: don't only listen to what they say, but also look at what they do.
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